Styled By E will accept exchanges only on items that are in new condition, unworn, unaltered and free of damages by the customer. For an exchange, return your item within 14 days of the original purchase date. Items must be returned with all STYLED BY E tags attached. Please email StyledByE2016@gmail.com with the style and size of item you would like to exchange. Buyer is responsible for all shipping fees unless error was made by us. Customer service is our #1 priority. Thank you for shopping with Styled By E.